Submit a Ticket | Magneta support

Submit a ticket - Repair

This form is exclusively dedicated to requests supported devices for repair. We recommend that you make an initial contact with the support team to ensure that the return of the equipment is really necessary and that it can indeed be covered by the repair service.

My request *

Description *

Thank you for giving us as much information as possible to help us improve the quality and speed of our response.

Company *

Profile *

Your name *

E-mail address *

Phone number

international format ex. +336....

Device *

Unique identifier *

It is usually located on the label on the back of the device. IMEI number for GSM devices, otherwise serial number (SN).

Équipe d'assistance

Return shipping address *

Contact for shipping back if different

Attachment

Do not hesitate to share any documents useful for understanding your request. Photo, screenshot, invoice, delivery note...

Submit